FAQ
New versions and updates
- I attempted to download an update, but the download page displays warning, that the allowe
- Each file may be downloaded 10 times, then the download is blocked to prevent pirated numbers to be used. If you need to reset the count of downloads, write to our support.
- How do I download updates?
- Use the "Check for updates" menu in all applications.
- On your site, you write that purchasing the Pro version of inTone, I will get the GT Playe
- Just write to our sales department from the same e-mail address you used when ordering inTone and you will get GT Player serial number. Enter the number to the same form where you have downloaded inTone. You don't need to send us your serial number.
- I have upgraded to the Pro version of inTone. Where am I supposed to enter the serial numb
- Go to the Downloads section here. Enter your e-mail address and your serial number. Click proceed and download the latest version of the product you have purchased.
- PC: Do you deliver Vista compatible ASIO drivers?
- We don't provide any drivers. Search for drivers on web sites of manufacturers of the audio hardware. inTone applicatons are Vista compatible.
- Which is the best audio interface for inTone?
- Every interface with ASIO drivers on PC and any audio interface on a Mac. We suggest to select the interface according to the number of channels you need to process, with appropriate HiZ inputs for guitar. Every interface seriously intended for active musicians works with inTone. The cheap mini jack audio cards are not suitable for music creation at all.
- Mac: May I rename a .plist file in the Bank folder to .afxbank and upload it to the web da
- No. Since Mac OS X 10.3 the plist configuration files are packed to improve performance. Always use the command in the Program menu opening the inSpector application. It prepares the bank to be uploaded to the web.
- Mac: I have downloaded a preset bank from internet. How do I use it in inTone?
Rename the bank to .plist instead of .afxbank and copy it to the Banks folder. The Banks folder can be opened using a command in the Program menu.
Newer version of inTone contain a utility doing this automatically. The utility is available in the Free section of Downloads.
- Is there an AudioUnit version of the new inTone applications which could be used in Garage
- We are completely rebuilding the AU and VST plug-ins to be opening just one window with all the effects. This development will take about two months. PC users and users of PowerPC Macs may use the GT Player VST and AU plug-in meanwhile.
- Mac: Can I layer recordings in inTone?
- Not now. We are using independent playback engine, where the audio input is not routed back to the recording.
This will be changed in the next releases of inTone, you'll be even able to process Track Player output by an effect chain. - May I use GT Player sounds in inTone?
- Yes, but they must be converted on PC, then they may be loaded in PC or Windows versions of inTone and even interFX.
However, there is a little workaround required: You should check the channel setup. If you load GT Player with an empty chain, you should prevent the clean sound from the empty chain to be added to the master. So mute the unused chains. We'll add automatic muting in the next inTone versions.
