The most frequent issues and their solutions

for inTone and interFX applications

I don't see effects

1. Select a program and load it. (Up/Downarrows and LOAD or the SELECT button in the new versions and NRV interFX) Do you see effects now?
• NO: Click the LAYOUT button and select a layout containing plug-ins.
  
• YES: Great!
2. Check your preferences. The option to see or to hide plugins when a program is loaded is settable in the General Pane.
3. Open the effect editors one by one in the Program Editor (Click EDIT on the upper rack and then click the E buttons beside each effect button).
   

I hear no sound

The POWER button must be ON.

1. Do you see input meters showing signal?
• NO: Click OPTIONS, go to Preferences - Audio pane and check, whether you have selected the proper audio interface for input and output. On PC, the input and the output must be plugged to one device
• YES: Go to step 2
2. Click BYPASS (Led must lit). Do you hear anything now?
• NO: You have the instrument in the wrong channel. Open the Program Editor (EDIT button) and set up input channels. The newer versions have this switch under the input level knob.
  
• YES: Go to step 3
  
3. Click the EDIT Button. If the first effect in the Editor is NG Noise Gate or EG Expander Gate, open its editor (E button) and decrease the Threshold Level.
   
• NO: Check the input and output knobs both on your hardware, speakers and our application. Check the control panel of the audio interface.
• YES. Great!
  
4. The problem should be solved. We have no more tips :-)

The sound is terribly delayed (PC version)

You are using the ASIO Multimedia emulation

1. Do you see ASIO driver with your interface name in the audio preferences?
• NO: Go to step 2
  
• YES: Select it.
  
2. Is an ASIO driver for your HW available?
• NO: You have chosen very cheap and low quality interface. You may try free universal driver asio4all, but its setup is not easy.
  
• YES: Install it and go to step 1.
  
3. The problem should be solved. We have no more tips :-)